Shipping Policy

At Sheds Kingdom, we aim to provide a reliable and straightforward delivery service for all eligible orders. 1. Order Processing Orders are normally processed within 1–4 business days after payment has been successfully received. Business days are Monday to Friday, excluding UK public holidays. Orders placed on weekends or public holidays will begin processing on the next business day. 2. Delivery Time Once your order has been dispatched, delivery usually takes approximately 5–10 business days. Estimated total delivery time is therefore generally 6–14 business days, including order processing. Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other circumstances outside our reasonable control. 3. Dispatch Confirmation Once your order has been dispatched, we will send a confirmation email with any available delivery or tracking information. Please ensure the email address entered at checkout is correct. 4. Delivery Address Customers are responsible for providing a complete and accurate delivery address when placing an order. If you notice an error in your delivery details, please contact us as soon as possible at contact@shedskingdom.co.uk. We will make every reasonable effort to update the address before dispatch, but changes cannot be guaranteed once an order has entered the delivery process. 5. Delivery Delays Occasionally, deliveries may take longer than expected due to courier delays, high demand, severe weather, public holidays, or other circumstances beyond our control. If your order has not arrived within the expected delivery period, please contact our support team with your order number. 6. Missed or Unsuccessful Delivery If a delivery attempt is unsuccessful, the courier may leave instructions for redelivery or collection. Customers should follow the instructions provided by the courier where applicable. Additional delivery charges may apply where an order is returned due to an incorrect or incomplete address supplied by the customer. 7. Damaged or Missing Orders If your order arrives damaged, incomplete, or appears to have been lost in transit, please contact us as soon as possible. Please provide:

• Your order number
• Your full name
• A description of the issue
• Clear photographs where applicable

Our team will review the matter and provide further assistance. 8. Contact Us For shipping or delivery enquiries, please contact: Sheds Kingdom Email: contact@shedskingdom.co.uk Phone: +447988034713 Support Hours: Monday to Friday: 9:00 AM – 6:00 PM Saturday, Sunday, and UK public holidays: Closed Company Name: A GRADE SHEDS LTD Company Number: 10739176 Address: 26 Station Road, St. Helens, England, WA9 3JG