FAQs

1. How long does delivery take? Orders are usually processed within 1–4 business days. Once dispatched, delivery generally takes 5–10 business days. 2. How will I know when my order has been dispatched? We will send you a dispatch confirmation email with the available delivery or tracking information once your order has left our facility. 3. Can I cancel my order? Yes. You can request a cancellation before your order has been dispatched. Please contact us as soon as possible at contact@shedskingdom.co.uk. 4. Can I return an item? Eligible items may be returned within 30 days of delivery, subject to our Return & Refund Policy. Please contact our support team before sending any item back. 5. How long do refunds take? Once a refund has been approved, it will be sent back to the original payment method. The time it takes to appear in your account depends on your bank or payment provider. 6. What will appear on my bank statement? Payments made through our website may appear on your bank or card statement as “THE SPORT SOCIETY.” This is the payment descriptor associated with transactions processed for your Sheds Kingdom order. 7. Can I change my delivery address? Please contact us as quickly as possible if you need to update your delivery address. We will do our best to make the change before your order is dispatched. 8. What should I do if my order arrives damaged? Please email contact@shedskingdom.co.uk with your order number, a description of the issue, and clear photos of the item and packaging. Our team will review the matter and assist you. 9. I placed an order but did not receive a confirmation email. What should I do? Please check your spam or junk folder first. If you still cannot find the email, contact us with your full name and the email address used at checkout so we can check your order. 10. How can I contact Sheds Kingdom? Email: contact@shedskingdom.co.uk Phone: +447988034713 Support Hours: Monday to Friday, 9:00 AM – 6:00 PM.